Find the answers to your Shipping questions.
As we value our customers, we know you deserve the best service. We encourage our clients to register for a JAC Plus account. Registering for an account will enable us to update you for the status of your shipments and the latest promotions from Johnny Air Plus. To register, click here.
The chargeable weight of shipments shall be based on volume or actual weight, whichever is greater. The minimum chargeable weight is 2 lbs.
The cost of air shipment is computed based on actual weight in pounds (lbs). Items that are bulky, but light in weight are assessed in dimensional weight and will be computed as follows:
For US – L”xW”xH” / 166.
For Asia – L” x W” x H” / 366
We also ship high value items, and can insure them up to the actual value. Additional charges may apply. Items over US$500.00 are charged an additional 5% of the declared value. For more shipping costs, visit this page.
USA to MANILA
US$ 6.99 per lb. - personal effects - items below US$ 50.00 and less than 10 pcs. of the same kind. NOT FOR RE-SALE, strictly for personal consumption
US$ 7.00 per lb. - commercial quantity, taxable items including personal shipments of supplements, PPEs, mobile phones, gadgets, cameras, watches, audio visual equipment, car parts, laptops, bags, shoes, apparel, any item above US$ 50.00
US$ 7.50 per lb. - irregular boxes/crates/pallets
Additional fees are:
1. Handling Fee - $5.00
2. Delivery Fee - $5.00 within the city, additional delivery fees may apply depending on the distance
3. Surcharge -
Laptops - $30.00 per unit or 5% of value declaration, whichever is greater
Smart / mobile phones - $25.00 per unit or 5% of value declaration, whichever is greater.
4. Premium charge - 5% of invoice value for shipments $500 and above
5. Insurance - 2% from invoice value; total loss only - none for any form of damage or breakage including water damage
6. 12% VAT - in Philippine Peso
USA to VISAYAS/MINDANAO
US$ 7.49 per lb. - personal effects - items below US$ 50.00 and less than 10 pcs. of the same kind. NOT FOR RE-SALE, strictly for personal consumption
US$ 7.50 per lb. - commercial quantity, taxable items including personal shipments of supplements, PPEs, mobile phones, gadgets, cameras, watches, audio visual equipment, car parts, laptops, bags, shoes, apparel, any item above US$ 50.00
US$ 8.00 per lb. irregular boxes /crates / pallets
Additional fees are:
1. Handling Fee - $5.00
2. Delivery Fee - $5.00 within the city, additional delivery fees may apply depending on the distance
3. Surcharge -
Laptops - $30.00 per unit or 5% of value declaration, whichever is greater
Smart / mobile phones - $25.00 per unit or 5% of value declaration, whichever is greater
4. Premium charge - 5% of invoice value for shipments $500 and above
5. Insurance - 2% from invoice value; total loss only - none for any form of damage or breakage including water damage
6. 12% VAT - in Philippine Peso
Easily track your packages by visiting our Online Tracker and inputting your Tracking or Airwaybill Number.
Shipping in bulk? JAC Plus offers consolidation service via ICE BOX! Here’s how
You don’t have to get a credit card just to order online. We have the solution for you: Johnny Air Plus Credit Card.
Here’s how:
- Fill out the Purchase Order form downloadable Click Here
Note: Purchase Order form is in Word format. - Send the accomplished form to support@johnnyairplus.com
- The form will be sent back to you with details on how to settle the payment for the purchase.
Note: Payment can be done via bank deposit on our BDO account. - Upon settlement of payment, fax, scan or send a photo of the bank deposit slip to purchasing@johnnyairplus.com
- Johnny Air Plus Credit Card will order the item for you. A confirmation will be sent to you once order has been processed.
For questions and further information on this feature, send an email to purchasing@johnnyairplus.com.
Johnny Air Corporate's beginnings relied on shipments of commercial quantity and orders of companies for their respective industrial needs. It has continued to serve this shipping requirement up to the present which expanded from Asia.
For corporate inquiries, please contact corporatesales@johnnyairplus.com.
Currently, we accept cash and credit card payments for online shoppers, and company checks for corporate accounts.
We handle all our shipments very carefully. All packages sent through JAC Plus are automatically insured for US$100 against lost. Insurance is for total loss only, neither for partial/total breakages of your items nor for partial losses.
lf you require more coverage there is an additional premium of US$5.00 for each US$100.00 value.
No insurance for breakage or partial loss as per airline regulations. Acts of God and acts of war, under international law, such as unforeseen acts of nature like lightning, typhoon, earthquake, hurricane or acts of war like civil unrest, piracy (which is very common in some waters), terrorism and any acts of terrorism are not covered by the insurance.
Packages not claimed within three (3) months will be disposed of at Johnny Air Plus’ discretion.
Claims for lost and broken (partial or full breakage) packages should be reported 24 to 48 hrs upon claiming of the package.
Johnny Air Plus strictly prohibits shipment in any form of:
- Guns
- Ammunition
- Parts and accessories guns/ammunitions with legal papers and permit
- Airsoft guns and alike, parts and accessories
- Contraband
- Counterfeit merchandise
- Illegal drugs
- Any type of Marijuana (medical or otherwise)
- Any product with Cannabidiol (CBD) and hemp
- Kush
The company also restricts:
- Perishable goods
- Live plants/animals
- Pornographic materials
- Any flammable goods
- Aerosol
- Items classified as or with hazardous materials
- Shipment whose coinage is prohibited by Philippine law, statutes and regulations
- Cremated remains
- Freight charges will be settled upon pick-up or delivery via cash or credit card. For shipments subject for delivery, only cash payment is accepted.
- JAC Plus consolidate multiple packages into a single box via ICE BOX service only.
- Chargeable weight with a fraction of a pound is rounded up to the next pound.
- Chargeable weight shall be based on volume or actual weight, whichever is greater.
The cost of air shipment is computed based on actual weight in pounds (lbs.). Items that are bulky but light in weight are assessed in dimensional weight and will be computed as follows:
For US – LxWxH inches /166
For Asia – LxWxH inches /366 - We don't insure for breakage, damage (including water damage) or partial loss as per airline regulations
- Your package FROM the U.S.A. via airfreight is insured for $3.50 per pound up to $100.00 for “total loss”. This settlement amount already includes freight reimbursement and the cost of your packages.
You may avail of our in-house insurance on total loss for an additional coverage of 5% of the declared value or commercial invoice value.
NOTE : Acts of God and acts of war, under international law, such as unforeseen acts of nature like lightning, typhoon, earthquake, hurricane, plane crash or acts of war like civil unrest, piracy(which is very common in some waters), terrorism and any acts of terrorism are not covered by the insurance.
7. JAC is not liable for delays beyond our control. It is the airlines prerogative to bump-off or offload boxes even if premium rates are paid for.
8. Packages not claimed within three (3) months will be disposed of at Johnny Air Plus' discretion
9. In case of fraudulent transactions, shipment will be confiscated. Such incident will be reported to legal and proper authorities both in US and PH head offices.
Important Notice:
JAC and its customers are required to adhere to Philippines, United States, and other laws regulating export trade and shipping. JAC STRICTLY PROHIBITS shipments in-any–form of guns/ammunition, parts and accessories thereof (even with legal permits), hazardous materials, contraband, counterfeit merchandise and illegal drugs. In addition, JAC does not accept for shipment any goods requiring the issuance of export licenses by the Department of Commerce, Bureau of Industry and Security (B1S), the Department of State, Directorate of Defense Trade Controls, the, Treasury Department, Office of Foreign Assets Control, or any other agency unless, at the time cargo is tendered, it is accompanied by all necessary licenses and other documentation.Customers are required to provide JAC with accurate product descriptions and values so that Automated Export System (AES) filing requirements can be satisfied. By placing cargo with JAC, the customer agrees to all of the above restrictions and conditions, and agrees to indemnify and hold harmless JAC for any fines, penalties, forfeitures or other costs arising from the customer’s failure to comply with these requirements.
