1. Create an account for free over at https://tracker.johnnyairplus.com

IMPORTANT - Consignee in the Philippines must be the one who will register in the system.

2. Shop from any online store from the US (such Amazon or eBay), and use the address indicated below as the shipping address.

Packages must be delivered in our US office directly. No claims for loss nor damage will be honored if not delivered directly to any of our US office address.

Transit time:

5 to 7 days (off peak)
7 to 10 days (peak)

*2-3 days additional transit period if via NJ office

3. Confirm your tracking number and order details through email at info@johnnyairplus.com

4. Track your package at https://tracker.johnnyairplus.com using the tracking number.

5. Once package is ready for claim or for delivery, client will receive a SMS or email notification. You may claim your packages over at the following areas:

Payment may be done in cash or through MasterCard or VISA upon pick-up or delivery. Delivery option available within Metro Manila only.

Here’s how:

• Fill out the Purchase Order form downloadable Click Here   
  Note: Purchase Order form is in Word format.
• Send the accomplished form to purchasing@johnnyairplus.com
• The form will be sent back to you with details on how to settle the payment for the purchase.
  Note: Payment can be done via bank deposit on our BDO account.
• Upon settlement of payment, fax, scan or send a photo of the bank deposit slip to purchasing@johnnyairplus.com
• Johnny Air Plus Credit Card will order the item for you. A confirmation will be sent to you once order has been processed.

For questions and further information on this feature, send an email to info@johnnyairplus.com.

Here’s how:

1. Valid for JAC Plus Loyalty card holders only. No Loyalty card? Apply here.
   
   
2. After successful application, you will receive your CIB form (Customer Ice Box form) via email which contains the special shipping address and instructions for the consolidation service.
   
   
3. Valid for NY shipments only.
   
   
4. No CIB form, No ICE BOX consolidation service.
   
   
5. All item/s MUST be properly stated in the CIB form. Items not included in the CIB form will NOT be part of the ICE BOX and will be shipped via regular cargo. JAC Plus has the right to refuse items that is considered unacceptable and/or prohibited. Here’s the list
   
   
6. JAC Plus will use the biggest box that will arrive among your shipments. We will only supply the box if the items wont fit or didnt come with a box.
   
   
7. Laptop and desktops will be shipped as is and will not be included in the ICE BOX to prevent breakage.
   
   
8. Consolidation period is 10 days only. It starts once we receive the 1^st package on your list.
   
   
9. Consolidation is FREE. Please refer to this link for the shipping rate that will apply.